How do I set up the AI assistant and turn it on for WhatsApp?
Write the assistant's instructions, turn its replies on, and the AI credit for each plan.
How do I add files and Google Sheets for the AI assistant to answer from?
Upload knowledge files (PDF, Word, Excel) and link a Google Sheet that refreshes automatically as a live data source.
How do I create an automatic keyword reply?
Bot conversations and keyword rules, the new-contact condition, and why a rule with no reply text does nothing.
Who answers first, the bot or the AI? And how do I pause the bot for one customer?
The order of automatic replies for each message, and pausing the bot for one contact or many.